At Web Shield, we have helped acquirers manage their merchant portfolios since 2010. One of the most enduring problems we encountered over these years have been unnecessarily high chargeback ratios.

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For the acquiring banks these often mean Corporate Risk Reduction Measures set up by the card associations, which can cost them their autonomy on the market.

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In our experience, the main reason for this are merchants in the acquirer's portfolio who utilise deceptive marketing to peddle their products or services. Because these bad actors operate in high-risk and moderate risk industries alike, they can be extremely hard to spot if you don’t know what you are looking for.