Web Shield blog
News on regulation, fraud, and card scheme rules
We keep you updated on card scheme rules, fraud trends, underwriting best practices, and Web Shield products.
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Web Shield update
Navigating global crypto compliance amid regulatory shifts
A deep dive into how to be compliant with local laws and industry regulations as a crypto merchant.
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Web Shield update
Navigating global crypto compliance amid regulatory shifts
A deep dive into how to be compliant with local laws and industry regulations as a crypto merchant.
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Regulation round-up
Innovations shaping Africa's payment sector
Web Shield looks into the changes within the payment industry in Africa with insights from Absa's Amy Green.

Regulation round-up
Mastercard's August/September 2023 BRAM program updates
Web Shield explores the latest trends, updates and reminders from Mastercard's August/September BRAM update.
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Regulation round-up
Risk culture 15 years on from the financial crisis
We take the temperature on organisational and risk culture and how it has evolved since the 2008 financial crisis.
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Regulation round-up
Mastercard introduces new risk-based licence fee in Europe
Effective 2023, Mastercard changed its recurring franchise licence fee to a risk-based fee.
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Regulation round-up
Visa to replace Global Brand Protection Program
Effective 1 May 2023, Visa will introduce the Visa Integrity Risk Program (VIRP) to replace the Global Brand Protection Program (GBPP). We examine the updated requirements for acquirers and their agents in respect of high-risk merchants.
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Chargebacks
The new Mastercard collaboration process
We explain how allowing acquirers and merchants to respond to cardholders’ enquiries outside of chargeback cycles prevents potential disputes.
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Fraud focus
Merchant threats and fraud trends 2022/23
The COVID-19 pandemic accelerated the shift to digital commerce and payment, but also the card-not-present and friendly fraud that comes with it.
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Chargebacks
How to fight back against friendly fraud
Friendly fraud is when a cardholder disputes a legitimate purchase with their issuer to get free goods.
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